IRISYS  /  Contact
No. 09

Tell us about your operation.

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— 02 / Common questions

Asked, often.

How long does a typical pilot take?

Four weeks for IRIS Retail with a small data sample, twelve weeks for an end-to-end Distribution rollout. IRIS Procurement, because of regulatory validation, runs on a six-month cadence.

Where is our data hosted?

EU (Paris & Frankfurt) by default. US (Virginia) and APAC (Singapore) regions are available. Procurement deployments under GMP remain EU-only unless contractually agreed.

Do you replace our ERP?

No. We sit beside it. IRIS reads from POS, ERP and WMS systems, decides, and writes back. Your ERP remains the system of record for finance.

Can we start with just one application?

Yes — that is the recommended path. Most customers begin with Retail or Procurement and add the others once the data spine is proved.

What languages does the assistant speak?

English, French, Italian, Spanish, German, Portuguese, Arabic and Japanese in production. Others are reachable but lightly tested.

What is the smallest customer you serve?

One of our IRIS Retail customers runs a 6-store specialty chain. Our largest runs 1,400 doors across three continents. The economics work for both.